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Frequently Asked Questions (FAQs)

What is your Return / Refund Policy?

We offer a 7-day return policy. Please send an unboxing video. Items must be returned in their original condition and packaging. Please visit our Refund Policy page for more details.

Do you accept size exchanges?

Unfortunately, we do not accept size exchanges due to the print-on-demand nature of our business. Please refer to the size chart provided on each product page to ensure the correct fit. We only allow exchanges in the case of damaged, misprinted, or defective products or if wrong size is sent by us.

What payment methods do you accept?

We offer Cash on Delivery along with over 100 online payment options, including all major cards, UPI, EMI, wallets, and more.

What should I do if I receive a defective or damaged item?

If you receive a defective or damaged item, please contact our customer service team at support@thebaaghiclub.com within 5 days of receiving your order. We will arrange for a replacement or refund as per our return policy.

How can I contact customer service?

You can contact our customer service team via email at support@thebaaghiclub.com or by phone at (+91) 9015905748. Our support hours are Monday to Friday, 10 AM to 6 PM (IST).

Do you offer international shipping?

Currently, we only ship within India.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes or cancellations.

Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed.

Are there any special care instructions for your products

Yes, some of our products come with specific care instructions to ensure their longevity. You can find care instructions on the product page or included with the product packaging.